The role of a Head of Product is pivotal, with multifaceted responsibilities that span strategy, leadership, and execution. As a founder, it's essential to understand what to expect from your Head of Product to ensure alignment with your company's vision and objectives. Drawing from our comprehensive insights into product management, we can outline a robust framework detailing these expectations.
Strategic Roadmap Development: A competent Head of Product should craft a strategic roadmap that aligns with the company's long-term vision and quarterly objectives. This roadmap is not static; it must evolve based on market insights and technological advancements.
Market and Customer Insights: They should possess a deep understanding of the market dynamics and customer needs. This involves ongoing market research, competitive analysis, and maintaining a close relationship with key customers to ensure the product development aligns with market demands.
Outcome-Focused Leadership: Emphasizing results over output, the Head of Product should lead by setting achievable product outcomes that drive business growth. This approach fosters innovation within the team, as it encourages them to find the best solutions to meet these defined outcomes.
Team Formation and Management: Given the interdisciplinary nature of product development, your Head of Product should skillfully manage cross-functional teams. This includes aligning engineering, design, sales, and marketing towards shared product goals.
Agile Methodologies: Adoption of agile practices is essential for iterative development. Your Head of Product should promote regular sprints and retrospectives, enabling rapid adaptation to feedback and changing requirements.
Product Lifecycle Management: They should adeptly manage the product lifecycle from inception to decline, ensuring each phase is executed efficiently. This includes product launches, updates, and eventual sunsetting.
"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat." - Sun Tzu

Ownership of Product Metrics: They need to define and monitor KPIs that measure the product's performance and impact on the company's bottom line. This requires a dashboard that tracks development progress, user engagement, and financial performance.
Prioritizing Features and Initiatives: The Head of Product must be adept at feature prioritization, balancing customer demands with technical feasibility and business objectives. This process should be backed by data and strategic reasoning.
Effective Communication: They must act as the primary communicator between product teams and executive leadership, ensuring that all stakeholders are informed and aligned. This involves presenting plans, providing status updates, and negotiating resources.
Building a Product Culture: Promote a culture of transparency, collaboration, and constant learning within the product teams. This is achieved through regular training sessions, feedback loops, and fostering an environment where ideas can be freely shared and critiqued.
Innovation Drive: Encourage and facilitate continual innovation within the product development process. This means identifying new technologies, adopting best practices, and maintaining a forward-thinking mindset.
Adaptation to Change: In a rapidly changing market, the Head of Product should maintain agility, allowing the team to pivot when necessary based on empirical data and market feedback.
The essence of strategy is choosing what not to do." - Michael Porter

For founders, the Head of Product is a strategic ally in steering the company towards sustainable growth and market leadership. By understanding and setting clear expectations in these areas, you lay the groundwork for developing robust products that resonate with users and drive business success. In essence, your Head of Product should embody visionary leadership, strategic forethought, and operational excellence that harmonizes with the overall company strategy. These insights not only clarify the pivotal role of this position but also foster a thriving product management ecosystem.